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Cara mereset printer MX397 ink error

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Detail Produk CANON PIXMA MX-397


http://www.canon.com.ph/Portals/0/Products/All-In-One-With-Fax/PIXMA-MX397/PIXMA-MX397-Main.jpg 

CANON PIXMA MX-397

Print
Maximum Printing Resolution 4800 (horizontal)*1 x 1200 (vertical) dpi
Print Head / Ink Type: FINE Cartridge
Total Number of Nozzles: 1,792 nozzles
Ink Droplet Size (minimum): 2pl
Ink Tank: PG-740, CL-741 (PG-740XL, CL-741XL optional)
Print Speed
Based on ISO / IEC 24734.
Click here for summary report
Click here for Document Print and Copy Speed Measurement Conditions
Document: Colour*2:
ESAT / Simplex:
Approx. 5.0ipm
Document: B/W*2:
ESAT / Simplex:
Approx. 8.7ipm
Photo (4 x 6″)*2:
PP-201 / Borderless:
Approx. 46secs.
Printable Width Up to 203.2mm (8inch)
Borderless: Up to 216mm (8.5inch)
Printable Area Borderless Printing*3: Top / Bottom / Right / Left margin: Each 0mm
(Supported Paper Size: A4 / LTR / 4 x 6″ / 5 x 7″ / 8 x 10″)
Bordered Printing: Top / Bottom / Right / Left margin: each 0mm
(Supported Paper Size: A4, LTR, 4 x 6″, 5 x 7″, 8 x 10″)
Recommended Printing Area Top Margin: 32.5mm
Bottom Margin: 33.5mm
Paper Size A4, A5, B5, LTR, LGL, 4 x 6″, 5 x 7″, 8 x 10″, Envelopes (DL, COM10)
Paper Handling (Front Tray)
(Maximum Number)
Plain Paper A4, A5, B5, LTR = 100, LGL = 10
High Resolution Paper
(HR-101N)
A4=80
Photo Paper Pro Platinum
(PT-101)
4 x 6″ = 20, A4 = 10
Photo Paper Plus Glossy II
(PP-201)
4 x 6″ = 20, A4 = 10
Photo Paper Plus Semi-Gloss
(SG-201)
4 x 6″ = 20, A4 / 8 x 10″ = 10
Photo Paper Pro Luster
(LU-101)
A4 = 10
Glossy Photo Paper
“Everyday Use”
(GP-501)
4 x 6″ = 20, A4 = 10
Matte Photo Paper
(MP-101)
4 x 6″ = 20, A4 = 10
Photo Stickers
(PS-101)
1
T-Shirt Transfer
(TR-301)
1
Envelope European DL, US Com. #10 = 5
Size: NA
Paper Weight Front Tray: Plain Paper: 64-105 g/m2,
Canon specialty paper: max paper weight : Approx. 300g/m2 (Photo Paper Pro Platinum PT-101)
Ink End Sensor Dot count
Print Head Alignment Manual
Scan*4
Scanner Type Flatbed & ADF
Scanning Method CIS (Contact Image Sensor)
Optical Resolution*5 1200 x 2400dpi
Selectable Resolution*6 25 – 19200dpi
Scanning Bit Depth (Input / Output) Grayscale: 16 bits / 8 bits
Colour: 48 bits / 24 bits (RGB each 16 bits / 8 bits)
Line Scanning Speed*7 Grayscale: 1.1 ms/line (300dpi)
Colour: 3.4 ms/line (300dpi)
Scanning Speed*8 Reflective:
A4 Colour / 300dpi
Approx. 15secs.
Maximum Document Size Flatbed: A4 / LTR (216 x 297mm)
ADF: A4, LTR, LGL
Copy
Maximum Document Size A4, LTR (216 × 297mm)
(ADF: A4, LTR, LGL)
Compatible Media Size: A4, A5, B5, LTR, 4 x 6″, 5 x 7″
Type: Plain Paper
Photo Paper Pro Platinum
(PT-101)
Photo Paper Plus Glossy II
(PP-201)
Photo Paper Pro Luster
(LU-101)
Photo Paper Plus Semi-Gloss
(SG-201)
Glossy Photo Paper “Everyday Use”
(GP-501)
Matte Photo Paper
(MP-101)
Image Quality 3 positions (Fast, Standard, High)
Density Adjustment 9 positions, Auto intensity (AE copy)*
*Not supported for ADF
Copy Speed*9
Based on ISO / IEC 29183.
Click here for summary report
Click here for Document Print and Copy Speed Measurement Conditions
Document: Colour:
sFCOT / Simplex:
Approx. 23secs.
Document: Colour:
sESAT / Simplex:
Approx. 4.0ipm
Document (ADF) : Colour
ESAT / Simplex:
Approx. 3.4ipm
Multiple Copy Black / Colour Max. 99 pages
Fax

Type Desktop Transceiver (Super G3 / Color Communication)
Applicable Line PSTN (Public Switched Telephone Network)
Transmission Speed*10 Black: Approx. 3secs. (33.6kbps)
Colour: Approx. 1min. (33.6kbps)
Fax Resolution Black: 8pels / mm x 3.85lines / mm (Standard)
8pels / mm x 7.7lines/ mm(Fine)
300dpi x 300dpi (Extra Fine)
Colour: 200dpi x 200dpi
Print Size A4, LTR, LGL
Scanning Width 208mm (A4), 214mm (LTR)
Modem Speed maximum 33.6kbps (Automatic fall back)
Compression Black: MH, MR, MMR
Colour: JPEG
Gradation Black: 256 levels
Colour: 24bits Full colour (RGB each 8bits)
ECM (Error Correction Mode) ITU-T T.30 compatible
Coded Speed Dialing: NA
Group Dialing: Max. 19 locations
Transmission / Reception Memory*11 Approx. 50 pages
PC Fax
Type Windows: via FAX modem (in MFP)
Mac: NA
Destination Number 1 location
Black / Colour B/W transmission only
Network
Protocol NA
Wired LAN Network Type: NA
Data Rate: NA
Wireless LAN Network Type: NA
Frequency Band: NA
Data Rate (standard value)*12 NA
Range: NA
Security: NA
System Requirements
(Please visit www.canon-asia.com to check OS compatibility and to download the latest driver updates.)
Windows: Windows 8 / Windows 7 / Windows XP / Windows Vista
Macintosh: Mac OS X v10.6 and later
General Specifications
Quick Start Approx. 4secs.
Operation Panel Display: Full dot
ADF Paper Handling (Plain Paper: A4, LTR = 30, LGL = 5
Interface Hi-Speed USB
Operating Environment Temperature: 5 – 35°C
Humidity: 10 – 90% RH
(no dew condensation)
Storage Environment Temperature: 0 – 40°C
Humidity: 5 – 95% RH
(no dew condensation)
Acoustic Noise (PC Print) Photo (4 x 6″)*13 Approx. 42.5 dB(A)
Power AC 100 – 240V, 50 / 60Hz
Power Consumption Standby: Approx. 1.1W
OFF Approx. 0.3W
Copying*14: Approx. 20W
Environment Regulation: RoHS (EU, China), WEEE (EU)
Eco-Label: Energy Star
Duty Cycle
Up to 3,000 pages / month
Dimension (W x D x H) Approx. 458 x 385 x 200mm
Weight Approx. 8.4kg
RESSET : INK ERROR
CARA PERTAMA
  1. Cabut kabel dari stop kontak
  2. Kemudian tekan tombol power, tahan sekaligus tancapkan lagi kabel ke stop kontak
  3. Tetap tahan tombol power dan pencet 2 kali tombol stop/reset
  4. Lepas tombol power
  5. Printer sekarang dalam safe mode pabrik
  6. Tekan “>” sebelah kanan tombol “OK” sekali saja pilih ” Shipping Mode 3”
  7. Tekan tombol “OK”
  8. Tekan “OK” lagi untuk menu "Without cleaning"
  9. Kemudian test print
  10. Buka Cover Printer seperti mau mengganti Catridge
  11. Cabut kabel dari stop kontak
  12. Lepas kedua katridge
  13. Tutup Cover lagi (Catridge jangan dipasang dulu)
  14. Tancapkan kabel ke stop kontak lagi
  15. Hidupkan printer (tekan tombol Power)
  16. Pasang lagi kedua Catridge, dan printer siap di pakai lagi


CARA KEDUA
Untuk tool yang terbarunya sekarang yaitu V.3400. Silahkan klik link download yang sudah saya sediakan dibawah :)

DOWNLOAD RESETTER V.3400

Jika resetter V.3400 sudah di download, silahkan teman-teman ikuti langkah-langkah dibawah ini :
  1. Biarkan printer dalam keadaan mati dan kabel power tetap terpasang
  2. Tekan dan tahan tombol Stop/Reset diikuti dengan menekan tombol Power. Jadi kedua tombol sama-sama ditekan.
  3. Lepaskan tombol Stop/Reset, tapi tombol Power tetap di tekan. Dalam keadaan tombol power tetap tertekan, tekan tombol Stop/Reset sebanyak 6 kali. Dan pada pencetan ke 6 lepas kedua tombol secara bersamaan.
  4. Printer akan berada dalam keadaan service mode dan komputer akan mendeteksi perangkat baru, abaikan saja.
  5. Siapkan beberapa lembar kertas pada printer
  6. Jalankan tool atau reseter yang sudah di download tadi
  7. Di menu clear ink counter pilih main black kemudian klik Set, printer akan mencetak 1 lembar halaman
  8. Di menu ink absorber counter pilih main colour kemudian pilih Set
  9. Klik Eeprom, printer akan mencetak 1 lembar halaman ( jika tidak bisa abaikan saja lngsung ke langkah selanjutnya )
  10. Pilih Auto kemudian klik Start print, printer akan mencetak halaman test print dan tunggu sampai semua selesai
  11. Matikan printer lalu hidupkan kembali dan printer anda sudah siap digunakan.
Semoga membantu.
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